Tony and Laura Rosiello built what Central Oregon was missing — a specialist facility where your finest textiles are cleaned by people who understand exactly what's at stake.
Tony and Laura Rosiello have spent more than two decades in the professional floor care industry — beginning with carpet, tile, hardwood, and upholstery cleaning before recognizing a gap that no one in Central Oregon was filling properly.
Fine area rug owners in Bend faced two bad choices: hand their treasured Oriental, Persian, or antique rug to a carpet cleaner who lacked the training or equipment to handle it safely, or ship it out of state to a specialist plant and wait weeks for its return.
Tony and Laura built the third option. A properly equipped, fully trained rug cleaning facility right here in Bend — where your piece never has to leave Central Oregon to receive the care it deserves.
"We realized that Central Oregon needed a true professional rug cleaning facility — so we built one."
They are fully trained in every rug cleaning technique: wet submersion washing, low-moisture cleaning for delicate silk and antique pieces, dye stabilization, wool-safe chemistry, and fiber-appropriate protector application. When your rug is in their hands, it is in the hands of people who have dedicated their professional lives to understanding exactly how these textiles are made — and how to clean them without compromising that craftsmanship.
Every decision — chemistry, water temperature, drying method — is made with the rug's preservation as the primary goal.
Dusting before washing, dye-testing before immersion, re-inspecting after drying. The steps exist for a reason — we follow all of them.
If a rug can't be fully restored, we'll tell you before we clean it. No surprises on pickup, no upsells you don't need.
It's tempting to let a carpet cleaning company "do your rugs at the same time." Most will attempt it. But wool, silk, and hand-knotted construction respond very differently to the hot water extraction and strong alkaline detergents designed for wall-to-wall nylon carpet.
The result can be permanent: dye migration that bleeds one color into another, fiber damage that leaves pile matted and brittle, shrinkage that warps the rug's shape, or odor treatment that drives urine deeper into the foundation instead of extracting it. These aren't minor issues — they're irreversible damage to irreplaceable pieces.
| What matters | Carpet Cleaner | Bend Rug Cleaning |
|---|---|---|
| Dye stability check | Rarely | Every rug, every time |
| Dusting before wash | No | Yes — professional vibration dusting |
| Wash method | Hot water extraction in place | Full submersion wash pit |
| Chemistry | Standard carpet detergents | Wool-safe, fiber-matched |
| Silk & antique rugs | Often declined or damaged | Specialist handling |
| Drying | Left in place or fast-dried at risk | Hung & speed-dried in facility |
| Post-clean inspection | Rarely | Re-inspected & groomed before return |
Call for a free estimate. Drop off at 924 SE Wilson Ave, or schedule a pickup — we serve all of Central Oregon.
541-668-6884